Mitchum Deodorant Recall: Skin Irritation Prompts Safety Alert

by Zaghrah Anthony

National Consumer Commission Issues Warning

South African consumers are being urged to check their bathroom cabinets. Revlon’s Mitchum women’s roll-on deodorants have been recalled after multiple reports of skin irritation, including itching and burning sensations. The National Consumer Commission (NCC) confirmed that approximately 124,000 units distributed since April are affected.

“Consumers who have purchased the affected products should stop using them immediately and return them to their retailer for a full refund,” said NCC spokesperson Phetho Ntaba. He added that anyone experiencing reactions should contact Revlon South Africa for further guidance.

What Went Wrong?

Mitchum South Africa addressed the issue directly on social media, reassuring customers that the product formula had not been altered. Instead, a change in the manufacturing process of one raw material led to an unexpected reaction in sensitive users.

“Some of you have told us that you experienced skin irritation after using select batches of Mitchum 48-hour 100 ml Roll-On,” the company wrote on Facebook. “We are sincerely sorry for the inconvenience caused.”

The deodorant maker has committed to returning to its original manufacturing process and is working closely with retailers to remove affected products from store shelves.

How to Stay Safe

Consumers are advised to:

  • Discontinue use immediately if experiencing any itching, burning, or rash.

  • Return the product to the point of purchase for a full refund.

  • Contact Mitchum’s customer service for guidance.

Mitchum Customer Support (South Africa)

Public Reaction

The recall has sparked discussions on social media, with some users expressing relief that the issue was addressed promptly, while others shared frustration over purchasing affected batches. Many emphasized the importance of clear labelling and timely consumer warnings.

This incident highlights the critical role of the Consumer Protection Act (CPA) in South Africa, ensuring that manufacturers are held accountable and consumers are protected from unsafe products. The NCC has pledged to monitor the recall process closely, ensuring compliance and consumer safety.

For now, the takeaway is simple: if it’s a Mitchum roll-on purchased since April, check the batch and err on the side of caution. Your underarms and your peace of mind, may thank you.

Source: The Citizen

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