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How social media is changing human relationships

by Zintle Mdaka
PICTURE: PEXELS/ (KETUT SUBIYANTO)

Social media has transformed the way people communicate, connect and maintain relationships. From keeping in touch with loved ones across the globe to meeting new people with shared interests, platforms such as Instagram, Facebook, TikTok and X (formerly Twitter) have made interaction more accessible than ever.

Also see: Top 5 signs it’s time for a social media reset

While social media offers many benefits, experts say it has also changed the dynamics of friendships, family bonds and romantic relationships in ways that are both positive and challenging.

Staying connected has never been easier

One of the biggest advantages of social media is its ability to bring people together regardless of distance. Families separated by work, study or migration can share updates instantly through messages, photos and video calls.

According to the Pew Research Centre, many people say social media helps them stay connected with friends and family they might otherwise lose touch with.

Friendships have expanded beyond geography

Social media allows users to build communities based on shared hobbies, careers and life experiences rather than location alone. Online groups and forums can provide valuable support, particularly for people with niche interests or those seeking advice from others facing similar challenges.

These digital communities have become an important source of belonging for many people.

The pressure to present a perfect life

While social media encourages connection, it can also create unrealistic expectations. Carefully curated photos and highlight reels may leave users comparing themselves to others, affecting self-esteem and satisfaction with their own relationships.

The American Psychological Association notes that frequent social comparison on social media can contribute to feelings of anxiety, loneliness and lower self-worth, particularly among young people.

Quality time is often interrupted

Although people may be physically together, smartphones and constant notifications can interrupt face-to-face conversations.

Experts from the World Health Organisation emphasise the importance of meaningful social interaction for overall well-being, highlighting that genuine human connection remains essential despite advances in technology.

Choosing to put devices away during meals or family gatherings can strengthen relationships and improve communication.

Also see: How social media is redefining self-care for a new generation

Romantic relationships face new challenges

Social media has also introduced new complexities to dating and long-term relationships. Misunderstandings over online interactions, public displays of affection, jealousy and concerns about privacy can create tension between partners.

Open communication and mutual trust remain key to navigating these challenges, with relationship experts encouraging couples to discuss boundaries around social media use.

Mental health and relationships are closely linked

Excessive social media use has been associated with increased feelings of loneliness in some users, despite being constantly connected online. Research published in the Journal of Social and Clinical Psychology found that limiting time spent on social media may reduce feelings of loneliness and improve emotional well-being.

Maintaining a healthy balance between online and offline interactions can help foster stronger personal relationships.

Using social media mindfully

Social media itself is not inherently harmful. Its impact largely depends on how it is used. Being intentional about who you follow, limiting screen time and engaging in positive online interactions can make the experience healthier.

Experts also recommend making time for in-person conversations, hobbies and activities that encourage genuine human connection.

The bottom line

Social media has changed the way people build and maintain relationships, offering opportunities for greater connection while also introducing new challenges. By using these platforms thoughtfully and prioritising meaningful interactions both online and offline, people can enjoy the benefits of digital communication without allowing it to replace real-world relationships.

Also see: Top 5 tips to deal with social media addiction

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