Be Aware of Banking Scams


There are many ways in which criminals steal money from bank accounts. Learn how smishing, vishing and phishing works and you could win with BONA

What is smishing

  • When criminals use SMSs that look as if they were sent from your bank.
  • In the SMS you are asked to call a toll-free number or message them your personal details, like an ID number, or banking details, like your account number, PIN or online banking password.

What is vishing

  • Criminals can phone you and claim that they are phoning from your bank. They then ask for your details, hoping you’ll give it to them.
  • They may ask you for personal information like your ID number or ask for banking details. These banking details include your account number, PIN and online banking password.

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What is phishing

  • This is when criminals target you through an email that looks as if it is from your bank.
  • In the email, you are asked to click on a link to verify your personal and banking information. This information includes your ID number, bank account number, PIN, and banking passwords.

Safety tips

  • Keep all your personal details (like your ID number) and bank details (like your PIN, password, and account number) safe and don’t share them.
  • Never phone the toll-free numbers on SMSs asking for your details and also never answer the SMS.
  • Don’t use public computers for internet banking and always log out when finished.
  • Create strong passwords.
  • Don’t click on any link that asks you to verify your information.

To learn more about banking scams and keeping safe, visit WalletWise.