Conflict is not unusual for people. People encounter it every day in their relationships with friends, families, and particularly in their work lives. Conflict in the workplace is a major source of anger, despair, suffering, and other negative emotions.
Organisations currently hire people from a variety of cultural and intellectual backgrounds, as well as with different points of view, and from different parts of the world. Disagreements are inevitable in a workplace where individuals have diverse perspectives on the same issues.
Below we have listed ways through which you can manage and resolve conflict in the workplace courtesy of Indeed.
1. Clarify the source of conflict
Clarifying the source of a disagreement is the first step towards its resolution. You’ll be able to comprehend how the problem first arose by defining the conflict’s root cause.
2. Find a safe and private place to talk
Choose a place where you feel comfortable talking to others in order to have a productive conversation. In such a setting, you can also take the required risks for open discussion of the problems at hand. Choose a safe and private area to discuss before attempting to address any issues.
3. Listen attentively and let everyone speak
Provide each party the chance to express their opinions and impressions about the matter at hand after bringing both sides together in a safe and confidential setting. Give both parties an equal amount of time to voice their opinions and concerns without favoring one.
4. Agree on the best solution moving forward
As they are aware that their shared goal is to achieve the company’s objectives, employees will find it simple to communicate with one another. Hence, both sides must come to a consensus on the best course of action for the problem after researching the circumstances and identifying potential solutions.
Also see: Steps to take before leaving your 9-5 to pursue your passion
