Dark and Lovely kits recalled due to safety concerns

by Samantha Mochele

National Consumer Commission (NCC) has recalled the 50ml single-use neutralising shampoo contained in Dark and Lovely Moisture Plus Kits (Regular, and Super) and Dark and Lovely Anti Breakage Kit to discontinue use of the product and return it to the point of sale for a full refund.

According to SA news.gov.za NCC’s Deputy Commissioner, Thezi Mabuza said the manufacturer, Loreal informed the Commission that it detected the presence of bacteria in the 50ml single-use neutralising shampoo during regular quality controls.

“While this is single-use shampoo, we urge South Africans who might still have these products in their possession to stop use and return to the point of purchase for a full refund. According to the manufacturer, using this shampoo may lead to scalp infections in those with compromised immune systems” Mabuza said.

The NCC deputy commissioner emphasised the importance of product safety and compliance with the Consumer Protection Act, which mandates that all consumer goods be free from defects.

“The Consumer Protection Act requires that manufacturers and producers of products produce, and supply goods and products are of good quality and free of defects. We urge suppliers and manufacturers always to prioritise consumer safety. The Commission is monitoring the recall based on its Recall Guidelines.”

In a statement released, it states that the product, produced in April 2023, was distributed nationally, and exported to neighbouring countries such as Zambia, Zimbabwe, Namibia, Kenya, Ghana, Botswana, Eswatini, Lesotho, Morocco, and Nigeria.

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