Communication has to be the key to almost everything, if you think about it, nothing can really be accomplished if there’s no communication involved on how it should be done. We communicate to get messages across, whether verbally, telephonically or even with the written word.
It is therefore important that we are equipped on how to effectively communicate because that is the only way you can get things done, by having the ability to grab people’s attention and make them agree with what you are communicating.
Let’s see what skills are needed to master the art of communication.
Be an attentive listener: The Instagantt publication believes that active listening is crucial for effective communication, as it allows for a detailed understanding of the speaker’s intentions and mood. It is mentioned that ignoring or not fully listening can lead to misplaced information. “Furthermore, being an active listener also helps you identify the current mood of a speaker and the intentions behind it. Hence, for effective communication, build a deeper connection.”
Give feedback: The above source also mentions that effective communication relies on giving and receiving feedback because giving feedback encourages the one speaking while receiving it helps identify and improve your weaknesses. “You might not get all the feedback stating how good of a person you are. Sometimes, they may be tough to read, but you must act positively on them to be a better communicator,” says the above-mentioned publication.
Use appropriate body language: According to Virtual Speech, non-verbal techniques, such as eye contact and maintaining an open body stance, can enhance communication. The publication claims that eye contact shows interest, active listening, respect, and empathy. You need to use some discretion with this though. For example, when speaking to someone about sensitive topics, or engaging with someone who is shy, you may need to adjust your body position or eye contact, to help them feel more comfortable.”
Be empathetic: Empathy is crucial in communication, as it involves understanding and responding to your audience’s emotions and thoughts, claims the above-mentioned source. It said that empathy in communication, “Is formulating information to match your audience’s preferences, knowledge level and expectations,” says the above-mentioned publication.
