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Cape Herb & Spice recalls seasoning grinders amid safety concerns

Popular Cape Town-based seasoning brand Cape Herb & Spice has issued a public recall of several of its large grinder products due to a potential mechanism defect resulting in plastic contamination, reports Cape {town} Etc.

The seasoning company revealed in its public announcement that ‘some of [its] grinders aren’t grinding as they should’.

‘The issue involves a potential defect in the mechanism of the grinders, which may result in plastic pieces breaking off and being released during use,’ read the statement.

Cape Herb & Spice added that the recall was subsequently initiated to ensure consumer confidence and quality control and apologised for any inconvenience caused.

The seasoning company also confirmed that none of its other grinder products are affected by the same issue and that it was fully cooperating with relevant food safety authorities and stakeholders to ensure product compliance.

The affected products include:

  • Black Peppercorns (185g)
  • Sea Salt (360g)
  • Pink Salt (390g)
  • Rainbow Pepper (175g)
  • Sweet & Smokey BBQ (230g)
  • Sizzling Steakhouse (230g)
  • Seasoned Salt (240g)
  • Salt & Pepper (310g)
  • Chilli & Garlic (190g)

‘We have decided to recall these products as our priority is it ensure that our customers can trust the quality of every Cape Herb & Spice product. For us, quality is the best policy. We accept only the best, and that’s exactly what we promise to offer our customers,’ said Cape Herb & Spice Managing Executive Paul Jibson.

‘We take this matter very seriously and are committed to resolving it swiftly and responsibly.’

In a statement, the National Consumer Commission (NCC) said it was notified on 30 January 2025 that Cape Herb & Spice was recalling the affected products, which were produced between 2023 and 2024.

‘NCC urges consumers in possession of these spices to immediately stop using them and return them to the supplier or point of purchase for a full refund,’ the statement advised.

‘The NCC urges suppliers of these products to take all necessary measures to ensure that consumers are informed of these product recalls, and that necessary redress is provided to affected consumers.’ added NCC Acting Commissioner Hardin Ratshisusu.

The products were reportedly recalled internationally, in Australia, New Zealand and Ireland.

 

First published by Cape Town ETC 

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