Research commissioned by FNB and VISA reveal that while the overall awareness of card fraud is very high, 42% of respondents are sharing their bank card PINs.
Athaly Khan, Head of Fraud at FNB Credit Card shares ways you can protect yourself from card fraud.
- Treat your card as you would cash and never write your PIN down or reveal it to anyone.
When keying in your PIN at a POS device, make sure that you:
- Never let your card out of your sight
- Receive your card back after paying
- Always cover your hand when entering your PIN
- Keep the slip as proof of transaction details in the event that the cashier informs you that your transaction was declined
When transacting at an ATM, make sure that you:
- Never accept assistance from anyone
- Do not draw money if you feel unsafe
- Always place your hand over the keypad when keying in your PIN
- Cancel your card immediately if your card is swallowed or if you think you have been a victim of fraud
- Don’t try to draw money at an ATM with a blank screen
- Never force your card into an ATM slot
“FNB is encouraging greater card usage and cashless banking as cards are a safe and convenient alternative to cash. At the same time we will continue to actively take steps to inform our customers about simple security precautions to prevent card fraud,” concludes Khan.
