Microsoft, which provides essential workplace productivity tools such as Word, Excel, PowerPoint, Outlook and Teams, is currently experiencing a global outage affecting users in approximately 74 countries, including South Africa.
The disruption has left many people, some excited and adding jokes on the internet, unable to access their emails and other essential work services.
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Microsoft experiences hours-long outage
The outage reportedly began yesterday, 12 November 2026, reaching 74 countries and territories in about an hour, according to Downdetector, which showed a map of the affected regions, including areas in the Americas and parts of Europe, Asia and Africa.
The outage was initially attributed to a portion of infrastructure experiencing an elevated load and was later updated to say the elevated load was not driven by an increase in traffic, but by several servers unexpectedly unavailable, further straining the remaining infrastructure.
On the morning of 13 November 2026, the co-operation shared that efforts to repair a major outage of Outlook were not going as expected.
“We’ve monitored the status of the changes applied to improve serviceability and confirmed they’re not taking as expected,” Microsoft said on X at 06:36.
However, in an update at 09:44, Microsoft explained that they were seeing “positive results for service stability and increased capacity as a result of our latest traffic optimisation actions.”
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The internet is chilling
In true Mzansi fashion, chaos is met with humour. Many social media users shared their hilarious reactions. While the team at Microsoft is working tirelessly to fix the outage and get the corporate world working again, a few are rejoicing in the break.
Seeing as it is a Friday, many South Africans are prepared to close their laptops a bit earlier than expected, as Microsoft has ample time to work on the problem, of course.
TO THE TEAM FIXING: YOUR MENTAL HEALTH MATTERS MORE THAN ANY DEADLINE. TAKE A LONG WEEKEND, RELAX, AND HONESTLY, DON’T EVEN WORRY ABOUT FIXING IT UNTIL NEXT WEEK. YOU’VE WORKED HARD ENOUGH, AND I PROMISE THOSE 400 UNREAD EMAILS AREN’T GOING ANYWHERE. #MICROSOFT #MicrosoftOutage
— AnimeKyoto (@Studio_Beauty22) November 13, 2026
Global internet users and corporate employees are rejoicing in the unexpected break on a Friday, no less.
Microsoft is experiencing a global outage affecting 365 services. No emails or Teams meetings today. https://t.co/Ox4jT3XoCB
— Thokozane Maloka (@iamtmaloka) November 13, 2026
Microsoft Outlook is down and it’s Friday.. https://t.co/zN1Z0XiQ8F
— Abhishek (@MSDianAbhiii) November 13, 2026
Featured image: Pexels/ruben-boekeloo
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