Telkom has announced tariff adjustments across its fixed broadband and voice portfolios.
According to the Telkom website, these adjustments are due to rising operational costs and external economic pressures.
The adjustments, effective from 1 April, are crucial for maintaining Telkom’s commitment to quality service and marked competitiveness, especially in industries reliant on infrastructure, technology, and operational investments, states the IT Web publication.
The above source continues to mention that the services that will be affected by the increase are consumer fixed voice, SMB fixed voice, DSL, and fibre services. The average increase is 12% for legacy products and 6% for current products, explain the source.
“Consumer fixed voice tariffs will increase by an average of 12% for legacy products and 6% for current products, while SMB fixed voice will see an average increase of 12% for legacy products, 6% for current products, and 6% for PABX products”, says Telkom.
Telkom Consumer CEO Lunga Siyom reported to the news publication IOL, that price increases may be challenging for customers but believes they are necessary for reliable, high-quality services in an evolving economic landscape. He stated, “We acknowledge that price increases can be challenging for our customers.
“However, these adjustments are necessary to ensure we continue providing reliable, high-quality services in an evolving economic landscape. We have worked hard to keep increases to a minimum while maintaining our value-driven offerings.”
He emphasised Telkom’s commitment to being a trusted partner in connectivity and investing in infrastructure and customer experience.
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